Twin Cities Community Hospital is committed to providing the highest quality of care to the patients and families that we serve.  Our Mission Statement reflects this commitment.

Mission

Twin Cities Community Hospital is committed to providing personalized quality healthcare services to the community.

Vision 

Twin Cities will distinguish itself as a leader in providing healthcare delivery and will be recognized for the commitment of its people and partners in providing safe quality care to the patients served in this community.

Tenets

Meet the needs of each and every patient, whose care is our primary purpose.

If you have concerns about the care you have received at our hospital we would like to hear more about it. Please contact our Quality Department at 434-4562 or 434-4778 or write to 1100 Las Tablas Road, Templeton, California 93465.  We are always looking for ways to improve the quality of care we provide to our patients. In addition, we would like you to know that you may contact the Joint Commission on Healthcare Accreditation for any concerns you would like to report. You can contact the Joint Commission as stated below.

E-Mail:                       complaint@jcaho.org

Fax:      Office of Quality Monitoring  (630) 792-5636

Mail:     Joint Commission on Accreditation of Healthcare Organizations

One Renaissance Boulevard

Oakbrook Terrace, IL 60181

If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 a.m. to 5:00 p.m., Central Time, weekdays.  (800) 994-6610