Our Commitment to Quality

Message from the CEO

One of the keys to the success of any worthwhile endeavor we choose to undertake is our ability to measure our progress in achieving the objectives we have set for ourselves. Without this critical feedback, we cannot accurately judge whether our efforts are truly effective or not.

I'd like to tell you about the initiatives we have implemented to improve quality of care and patient safety at Twin Cities Community Hospital. On this web site you will see information on some of the programs and processes we have put in place to help us achieve our quality goals, and highlights some of the individuals who play a key role in these important efforts.

Twin Cities Community Hospital achieved an aggregate score of 95.7% in the CMS core measures reported by the federal government, which is well above the national average of 92.2% . I am very proud of our performance and extremely appreciative of the dedicated staff and physicians whose hard work are behind this great score. The information contained in this document offers tangible evidence of the progress we are making toward accomplishing our No. 1 objective: ensuring that we consistently provide safe and effective care for every patient who seeks treatment at our hospital.

At Twin Cities Community Hospital, we are committed to providing each and every patient with quality care.

Mark Lisa
Twin Cities Community Hospital - CMS Quality Chart - July 2009 
Quality Graph from CMS Hospital Compare website