Twin Cities Hospital Receives Top Performer Recognition from Joint Commission 
TEMPLETON, CA (November 20, 2013) –Twin Cities Community Hospital announced today that they are the only hospital in San Luis Obispo County to receive recognition from  the accrediting agency, the Joint Commission, as a Top Performer in Key Quality Measures® in Heart Failure, Pneumonia, and Surgical Care.

The Joint Commission, the leading accreditor of health care organizations in America, gives the Top Performer designation to hospitals that are leading the way nationally in accountability performance and in using evidence-based clinical processes that are shown to improve care for certain conditions.

            According to The Joint Commission Annual Report on Quality and Safety 2013, Twin Cities Community Hospital represents one of 1,099 Joint Commission-accredited hospitals (or 33% of all its accredited hospitals). The report is based on data reported in the previous year about evidence-based clinical processes for heart attack, heart failure, pneumonia, surgical care, children’s asthma, inpatient psychiatric services, stroke, venous thromboembolism, and immunization.

In order to be considered a Top Performer, Twin Cities had to: 1) achieve cumulative performance of 95 percent or above across all reported accountability measures; 2) achieve performance of  95 percent or above on each and every reported accountability measure where there are at least 30 denominator cases; and 3) have at least one core measure set that has a composite rate of 95 percent or above, and (within that measure set) have a performance rate of 95 percent or above for all applicable individual accountability measures.

A 95 percent score means a hospital provided an evidence-based practice 95 times out of 100 opportunities to provide the practice. Each accountability measure represents an evidence-based practice – for example, giving aspirin at arrival for heart attack patients, giving antibiotics one hour before surgery, and providing a home management plan of care for children with asthma.

“Twin Cities Community Hospital and all the Top Performer hospitals have demonstrated an exceptional commitment to quality improvement and they should be proud of their achievement,” said Mark R. Chassin, M.D., FACP, M.P.P., M.P.H., president and Chief Executive Officer, The Joint Commission.

Twin Cities CEO Mark Lisa added, “Twin Cities is proud to receive the distinction of being a Joint Commission Top Performer on Key Quality Measures. This recognition is proof of the hard work, dedication, and care shown by all Twin Cities Hospital staff; we hope that this award demonstrates to our patients and the San Luis Obispo County community our deep commitment to safe and effective care.”

Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The Joint Commission evaluates and accredits more than 18,000 health care organizations and programs in the United States. The Joint Commission also provides certification of more than 1,700 disease-specific care programs, primary stroke centers, and health care staffing services. An independent, not-for-profit organization, The Joint Commission is the nation's oldest and largest standards-setting and accrediting body in health care. Learn more about The Joint Commission at

For information about Twin Cities Community Hospital, please visit or call Press Agency AR & Co. PR and Marketing at (805) 239-4443 or email Sophia Stephens at