Billing & Insurance Questions
Figuring out your health insurance coverage can be tricky. What’s covered? What’s not covered? The Twin Cities Billing Department can help you answer these questions and take some of the mystery out of the process.
Frequently Asked Billing & Insurance Questions
What can I expect if I have insurance coverage?
We will need a copy of your identification card. You’ll be asked to assign benefits from the insurance company directly to the hospital by signing the Conditions of Services form. If you are having an outpatient procedure or being admitted as an outpatient or inpatient for non-emergent services, you’ll be required to satisfy deductible or co-payment requirements prior to receiving services.
Where can I find help understanding my hospital bill and insurance plan?
Our dedicated staff is available to help you understand your bill and provide some clarity with insurance information. Call now: 1-866-904-6871
Can I pay for hospital fees at a later time?
Itemized costs that aren’t covered by your insurance company (deductibles, copayments, etc.) should be paid before leaving the hospital. Twin Cities Community Hospital accepts cash, personal checks and credit cards. Financial counselors are also available to assist you with any billing question you may have.
Can I pay online?
Twin Cities wants to make it simple and convenient for you to pay your bill. With our easy, online bill pay, you can make payments anywhere you have access to a computer or smartphone.
Who do I call if I have questions about my bill?
If you have any questions about your bill after being discharged, call us at 1-866-904-6871
and we’ll help walk you through the remaining balance of your bill after your insurance company has processed the claim.
What if I don’t have insurance?
If you don’t have insurance, you can speak with a patient advocate to look into financial arrangements. Twin Cities Community Hospital offers financial assistance programs designed to allow care for more members of our community. A patient advocate will discuss financial arrangements with you.
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